The need for greater coordination and collective action amongst stakeholders to address the challenges of achieving financial inclusion is becoming more evident as its potential to deliver significant development impacts is better understood. The need for an increased focus on the client is one example of a common issue being highlighted at global forums and debates on the topic of financial inclusion. The Forum focused on five specific themes which reflect current challenges in the field: approaches to financial literacy; financial identity; microfinance regulation; consumer protection; and facilitating cross-border microfinance.